Saturday, March 19, 2016

14,500 friends lay out cash for aggressive journalism

Amid all the bad news about business models for high-quality journalism, eldiario.es ("The Daily") in Spain shows that good journalism can be good business.

Escolar: "Journalism is a public service that has to be profitable"
Its founder and CEO, Ignacio Escolar, just announced that the publication finished 2015 with revenues of US$ 2.6 million, up 33% on the year, and a profit after taxes of US$ 235,000.

Although the digital publication is free, its 14,500 "partners" (socios) pay at least US$ 66 a year to get access to the news a few hours ahead of everyone else as well as ad-free pages, discounts, and invitations to events.

Those partners brought in about a third of eldiario.es's revenues, "And they allow us to remain independent," Escolar said in his announcement. Although advertising brings in more than the partner revenue, no single advertiser comes close to bringing in what the partners do, so none has enough leverage to influence editorial decisions, he said.

Versión en español

Friday, March 11, 2016

Is Facebook swallowing journalism? Embrace it, says Washington Post's digital chief

Emilio Garcia-Ruiz speaks to the press in Huesca. Photo by EFE
HUESCA, Spain -- Yes, it’s good to have a billionaire owner with patience, but it’s even better to have a billionaire owner with a vision.

And the vision of Washington Post owner Jeff Bezos is that a news organization has to make its work available free, everywhere.

Bezos is urging the publication's journalists to adopt the principles of retail sales that he has learned over the years in running Amazon, America's largest online retailer of practically everything.

And the man who is putting that vision into practice is Emilio Garcia-Ruiz, the Post's managing editor for digital.

Versión en español

A fundamental concept in retail strategy is the sales funnel, Garcia-Ruiz said in his keynote address March 10 at the Digital Journalism Conference in Huesca, Spain. The idea is to get as many people as possible to sample your product (in journalism, it's through sharing in social networks), get them to pay for a product, and then make them repeat buyers for higher-value products. At each stage the pool of customers is smaller but spending more.

The key in a business sense, said Garcia-Ruiz, is to keep expanding that pool at the top of the funnel, just as Amazon has done in retail. And from a journalism perspective, the key is to merge the best journalism with the best technology to keep people coming back for more.

Sunday, March 6, 2016

Your career is an adventure: Be an adventurer

Last week the Department of Communication at the University of Navarra invited 16 alumni with interesting career paths to share their stories with the students. 

I attended four of the sessions and heard a similar comment from each of the presenters: I never imagined that I would be doing the things I am doing now in my professional career. A journalism major was hired in public relations by a German automaker, partly because he learned German during a year of study abroad. Another journalism major's assignment to cover sporting events, in which he had little expertise, eventually led to assignments covering culture and entertainment, which he loves.

Many unimaginable opportunities presented themselves at unexpected moments from unlikely sources. Professional life for them had been an adventure.

Iñaki Gabilondo, Foto de biografiasyvidas.com
Versión en español

The advice these alumni gave also ran along similar lines: You need to be flexible, learn at every stage of your career, and commit yourself to doing the best work you can.

These comments brought to mind an interview I heard a while ago with another graduate of the University of Navarra's journalism program, an icon of Spanish radio and television, Iñaki Gabilondo. He spent two decades at the head of one of Spain's most-listened-to daily news radio programs, anchored a nightly news program and today has a video commentary blog called the Voice of Iñaki (La voz de Iñaki, Spanish).

Sunday, February 28, 2016

New mobile platforms aid users, penalize publishers

News publishers are again the pawns in a chess game among the big technology platforms, mainly Google, Facebook, and Apple.

And while publishers are losing control of their future, users are gaining a better experience with pages that load faster on mobile devices.

This is the scenario that is emerging with the expanded rollout of Facebook's Instant Articles, Google's Accelerated Mobile Pages, and Apple's iOS9 and News products.

I have spent a weekend reading over expert commentaries on the business and technical aspects of the latest innovations in Internet technology. What all three of these innovations have in common is that they are aimed at serving mobile users better and that they claim to help publishers gain revenue, audience, and data about users. Many of the commentators are worried that publishers are losing out to the platforms.

Nilay Patel, editor-in-chief of the Verge, was warning back in November that the battle among Google, Facebook, and Apple to corral mobile users and advertisers would cause the most damage to independent digital publishers on the open Web.

Saturday, February 13, 2016

Latin America spawns scores of innovative news sites

Latin America has spawned a rich breed of online news publishers who are challenging mainstream journalism. These digital natives have achieved significant influence by innovating with digital tools.

They often aim to provide an alternative to the traditional voice of mainstream media, which are usually linked to political and business interests that have long predominated in these countries.

"Digital-ness" of highly influential websites. 
These are among the findings of a new study of 67 native-born digital news publications by Ramon Salaverria of the University of Navarra (Spain) and Summer Harlow of Florida State University. The study, published in the journal Digital Journalism, is an ambitious effort to measure the innovation, influence, and goals of these 67 digital natives -- "Regenerating Journalism: Exploring the 'alternativeness' and 'digital-ness' of Online-Native Media in Latin America".

And while the scholars have not set out to create  a viral listicle a la Buzzfeed, they have created two tables in their article with fascinating detail, one of which I have condensed (at left).

The rankings of "digital-ness" are based on measurement of each site's use of multimedia, interactive elements, and degree of audience participation. All 10 listed here were rated as "highly influential" by the researchers, based on measuring their per-capita Facebook and Twitter following and their global ranking in the Alexa audience measurement service.

Versión en español

Thursday, February 11, 2016

From Poynter, 25 ideas for nonprofit newsrooms

Note: This blog post from Poynter Institute is used with permission. I think it is a particularly well stated summary of key points digital news entrepreneurs need to keep in mind. A Spanish version was translated by Ética Segura of the New Journalism Foundation of Iberoamerica. - James

Diversify revenue streams. Train from within. Make the most of metrics. Sometimes the simplest ideas can be the most effective.

A small group from Poynter visited a dozen nonprofit and for-profit news organizations in 2015 to gather information to share at this week's Nonprofit News Exchange. Here are 25 ideas, observed at many of the places we visited, that anyone can apply to his or her own newsroom.

1. Know your mission. As you build your team, look for staffers that buy into your mission and keep communicating the big point of your venture clearly. This is an advantage startups have over legacy outlets attempting transformation and struggling to bring staffers along.

2. Start with a fresh idea. A good editorial concept, fresh and serving an unmet audience need, is critical. This will need refining as you go along, but what you are doing needs to stand on its own or no amount of tweaking will save it.

3. Train from within. Data journalism specialists are critical to generating high-impact investigative stories but might be hard to find or pay for. Look for opportunities to train your own employees and allow them to expand their own expertise and skill sets on the job.

Thursday, January 28, 2016

ProPublica pioneers investigative journalism for the digital age

PAMPLONA, Spain -- Given all the trash, half-truths and outright lies published on digital media, people are placing a higher value on media that verify information and demonstrate high ethical standards.
Paul Steiger, taking questions at U. of Navarra event

Paul Steiger, founder and executive chairman of ProPublica, tells of a major donor to his online publication who "absolutely hated" an investigative story that they had published about a group "near and dear to the donor's heart". Steiger told the donor that the information was verified, and the story was fair. "We will just have to agree to disagree," he told the donor.

The donor, who had given $100,000 every year, stopped giving. And that would have been the end of the story, except that a year later, with no explanation, the donor's annual check arrived again. Steiger's point was that even people who disagree with you still respect journalism with high standards of accuracy and ethics.

Versión en español

He made his comments to students and faculty of the University of Navarra during a series of public presentations and interviews with various media. He described some of the keys to producing effective investigative journalism even while traditional news media have been cutting back on staff and in-depth reporting. (You can see coverage of his talks, in Spanish, from El Español, El Pais, ABC, Público, ElMundo, and Infolibre, along with a Storify of Tweets in English and Spanish.)