Back in the 1960s, before baseball had a designated hitter, I had a paper route. This was a job formerly given to 12-year-olds but now has been taken over by adults.
It was a measure of the daily newspaper's market dominance that a kid who wanted a paper route had to buy it from another kid. Having a paper route was the pre-teen equivalent of owning an NFL franchise, an enviably profitable protected monopoly. Mine was a particular block on a particular street. The price to buy it was equal to one week's collections -- in my case about $40.
In the grand old days of newspaper monopolies, people had only a few places they could get the news -- either a daily newspaper, the nightly TV news or radio. If you wanted to know if the local major league team won and hadn't listened to the game on the radio, you had to stay up till 11 o'clock and wait until the announcer gave the score. Or you waited until the next morning's newspaper arrived.
Friday, April 20, 2012
Thursday, April 19, 2012
Editors are best marketers of a news organization
Versión en español aquí.
Many editors cringe when asked to be involved with sales and marketing. They feel it betrays ethical and editorial values to make a buck.
But editors have product knowledge useful in sales, and they have a passion for their work that can inspire sponsors and advertisers to spend money on the site.
Today editors have to be involved in sales and marketing because of the competition from digital media. The question is how to do it without compromising editorial integrity.
Digital provides audience data
It used to be that editors in large news organizations had little contact with the audience unless someone called to complain or wrote a letter to the editor.
They had no way of knowing how many people read a specific article, how much time they spent with it or whether they recommended it to their friends. Now editors can and should know all those things. They have the data and they need to study it.
The goal of studying traffic data is not to pander to the audience by feeding them more news about celebrities' love lives. The goal is for the editor to make the core product as attractive to the target audience as possible by studying the impact of headlines, design, story placement, time of day, geography and story tags on the website's traffic.
An editor should be the chief marketer of the newspaper, where "marketer" means the person charged with knowing the publication's target audience and developing products designed to capture that audience.
Competition forces change
The old business model in which editorial could be walled off from advertising and marketing does not work in the competitive environment of digital journalism. Hordes of online competitors are studying user data so they can steal the audience and advertisers of traditional media.
Editorial has to be in sync with marketing and sales to help the enterprise compete. All parties have to have intimate knowledge of what the other is doing and have to cooperate on a daily basis.
How the editor can help sales
The best salespeople can tell stories about how their product benefits the customer, and the editor is in the best position to tell the story of the news organization.
The editor is recognized in the community and is in effect a celebrity spokesman for the product. A potential client will avoid a salesperson but will make time to meet the editor.
So how do you get the editor involved in sales without compromising editorial integrity?
Meet-the-editor events are a great way to pull in new potential advertisers and sponsors. The publication can advertise the event to the public at large or just invite a few key executives. The editor can speak about the news products, some recent scoops, local and national economic trends, the audience of the publication, etc. without ever uttering a word about sales. The editor can refer questions about sales to the sales manager, who should be present.
I have seen this technique work for business publications and think it can work for other types of publications as well. The editor has to feel comfortable doing it, and a way to ensure that comfort is to not ask the editor to cross the line.
Digital media competition is breaking down the Chinese wall. That doesn't have to mean the barbarians are invading the newsroom. It can mean that peace now reigns between two formerly antagonistic camps: editorial and marketing/sales.
Many editors cringe when asked to be involved with sales and marketing. They feel it betrays ethical and editorial values to make a buck.
But editors have product knowledge useful in sales, and they have a passion for their work that can inspire sponsors and advertisers to spend money on the site.
Today editors have to be involved in sales and marketing because of the competition from digital media. The question is how to do it without compromising editorial integrity.
Digital provides audience data
It used to be that editors in large news organizations had little contact with the audience unless someone called to complain or wrote a letter to the editor.
They had no way of knowing how many people read a specific article, how much time they spent with it or whether they recommended it to their friends. Now editors can and should know all those things. They have the data and they need to study it.
The goal of studying traffic data is not to pander to the audience by feeding them more news about celebrities' love lives. The goal is for the editor to make the core product as attractive to the target audience as possible by studying the impact of headlines, design, story placement, time of day, geography and story tags on the website's traffic.
An editor should be the chief marketer of the newspaper, where "marketer" means the person charged with knowing the publication's target audience and developing products designed to capture that audience.
Competition forces change
The old business model in which editorial could be walled off from advertising and marketing does not work in the competitive environment of digital journalism. Hordes of online competitors are studying user data so they can steal the audience and advertisers of traditional media.
Editorial has to be in sync with marketing and sales to help the enterprise compete. All parties have to have intimate knowledge of what the other is doing and have to cooperate on a daily basis.
How the editor can help sales
The best salespeople can tell stories about how their product benefits the customer, and the editor is in the best position to tell the story of the news organization.
The editor is recognized in the community and is in effect a celebrity spokesman for the product. A potential client will avoid a salesperson but will make time to meet the editor.
So how do you get the editor involved in sales without compromising editorial integrity?
Meet-the-editor events are a great way to pull in new potential advertisers and sponsors. The publication can advertise the event to the public at large or just invite a few key executives. The editor can speak about the news products, some recent scoops, local and national economic trends, the audience of the publication, etc. without ever uttering a word about sales. The editor can refer questions about sales to the sales manager, who should be present.
I have seen this technique work for business publications and think it can work for other types of publications as well. The editor has to feel comfortable doing it, and a way to ensure that comfort is to not ask the editor to cross the line.
Digital media competition is breaking down the Chinese wall. That doesn't have to mean the barbarians are invading the newsroom. It can mean that peace now reigns between two formerly antagonistic camps: editorial and marketing/sales.
Related:
Robert Niles: How to Make Money Publishing Community News Online
Making money Part I: Advice from Mark Briggs
You don't need all the skills to get started
How much to charge advertisers? As much as possible
Social media challenge Google for news distribution
How journalist built his brand from college dorm room
More proof that journalists need to brand themselves
Go for it! A message to digital entrepreneurs
Why 10% of your web traffic is worth more than the other 90%
Dan Gillmor: We need more experiments on revenue side of media startups
Making money Part I: Advice from Mark Briggs
You don't need all the skills to get started
How much to charge advertisers? As much as possible
Social media challenge Google for news distribution
How journalist built his brand from college dorm room
More proof that journalists need to brand themselves
Go for it! A message to digital entrepreneurs
Why 10% of your web traffic is worth more than the other 90%
Dan Gillmor: We need more experiments on revenue side of media startups
Friday, April 13, 2012
Journalist as caped crusader with special powers
 |
Tini Tran, right, chats with students after her talk
on "Survival Skills for a Foreign Correspondent"
|
As a refugee from Vietnam living in the U.S., she had been very shy. But as a reporter on her school newspaper, she could ask anyone any question at any time. She felt transformed, like one of those superheroes who acquires special powers by donning a magic cape. She was shy no more.
Tran, a veteran correspondent for the Associated Press in Beijing, Vietnam, Afghanistan and Iraq, was a guest of the Global Business Journalism program at Tsinghua University April 13.
Friday, April 6, 2012
Crap detector Part III: verify Tweets, FB
Lately I have been teaching my students at Tsinghua University how to verify information they get in press releases, hear from news sources and see on the web. This is my third entry on the subject.
Crap detector Part I: Credibility as business model
Crap Detector Part II: Mr. Daisey's Apple Factory
The website journalism.co.uk has posted the most thorough list of techniques I have seen of how journalists can verify information they find on Facebook, Twitter, YouTube and other social media.
Crap detector Part I: Credibility as business model
Crap Detector Part II: Mr. Daisey's Apple Factory
The website journalism.co.uk has posted the most thorough list of techniques I have seen of how journalists can verify information they find on Facebook, Twitter, YouTube and other social media.
Thursday, April 5, 2012
Language barrier helps publisher paywalls
Europe is a patchwork of dozens of different languages, and news media now see this as an opportunity. They are banding together to charge for internet access to local-language products.
Dutch and Flemish publishers are the latest in Europe to consider erecting a shared paywall around content in their languages, Paid Content reports.
The concept is already under way in Slovakia and Slovenia, where Piano Media has gotten media outlets to create a shared-payment system.
Dutch and Flemish publishers are the latest in Europe to consider erecting a shared paywall around content in their languages, Paid Content reports.
The concept is already under way in Slovakia and Slovenia, where Piano Media has gotten media outlets to create a shared-payment system.
Wednesday, March 28, 2012
Newspaper culture still blocks move to digital
 |
| Gumersindo Lafuente of El Pais (photo by James Breiner |
The culture war of print vs. digital rages on and continues to block the transformation of the newspaper industry. An incident at Spain's most prestigious daily and a study of 38 U.S. newspapers both made this clearer recently.
At El Pais in Spain, the newsroom protested after Gumersindo Lafuente, the head of digital operations, told a journalism conference that a prime consideration when hiring a journalist should be the number of his or her Twitter followers.
It didn't help that Lafuente and his team were imported two years ago from a failed web operation amid layoffs of print journalists, according to the report in prnoticias.com.
Monday, March 26, 2012
Guardian's Facebook app challenges Google
A new Facebook app launched by The Guardian in England could
signal a major challenge to Google’s dominance of referral traffic to
news websites.
Google used to drive 40 percent of The Guardian’s traffic, but social networks referred more than search several times in February, said Tanya Cordrey, director of digital development at Guardian News and Media.
In the U.S., Google refers a third of the traffic to news websites, four times more than Facebook, according to The State of the News Media 2012.
Nifty new app
Much of The Guardian’s Facebook traffic is attributed to an app that has been downloaded 8 million times since its launch in September, according to Journalism.co.uk.
“The ‘frictionless sharing’ app works by readers opting in to share all articles they read with their Facebook friends, generating more traffic for the news site with ‘no editorial curation’,” the site reported.
It is not clear how this app might be different from or better than those used by other news organizations. But if something similar were adopted at U.S. media, Facebook could become more of an ally of news organizations instead of just a competitor for readers’ time.
Related:
Google takes magic out of advertising sales process
Social media challenge Google for news distribution
Facebook to overtake Yahoo in display advertising
Total users and pageviews are misleading measures of web traffic
Robert Niles: How to Make Money Publishing Community News Online
Making money Part I: Advice from Mark Briggs
You don't need all the skills to get started
How much to charge advertisers? As much as possible
More paywalls won't save journalists' jobs
Google used to drive 40 percent of The Guardian’s traffic, but social networks referred more than search several times in February, said Tanya Cordrey, director of digital development at Guardian News and Media.
In the U.S., Google refers a third of the traffic to news websites, four times more than Facebook, according to The State of the News Media 2012.
Nifty new app
Much of The Guardian’s Facebook traffic is attributed to an app that has been downloaded 8 million times since its launch in September, according to Journalism.co.uk.
“The ‘frictionless sharing’ app works by readers opting in to share all articles they read with their Facebook friends, generating more traffic for the news site with ‘no editorial curation’,” the site reported.
It is not clear how this app might be different from or better than those used by other news organizations. But if something similar were adopted at U.S. media, Facebook could become more of an ally of news organizations instead of just a competitor for readers’ time.
Related:
Google takes magic out of advertising sales process
Social media challenge Google for news distribution
Facebook to overtake Yahoo in display advertising
Total users and pageviews are misleading measures of web traffic
Robert Niles: How to Make Money Publishing Community News Online
Making money Part I: Advice from Mark Briggs
You don't need all the skills to get started
How much to charge advertisers? As much as possible
More paywalls won't save journalists' jobs
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